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Updating your Azure AD (Entra ID) SSO Certificate

If your current certificate is approaching its expiry date, please create a new certificate by following the process outlined below.

In the Azure Portal (Microsoft Entra ID):

  1. Go to Enterprise Applications, find your specific application, and select Single sign-on.

  2. Scroll to Step 3, SAML Certificates, and click Edit.

  3. Click + New Certificate to generate a new self-signed certificate.

  4. Once generated, click the three dots next to the new certificate and select Make certificate active.

  5. Download the new Federation Metadata XML file by clicking Download next to the active certificate.

  6. Send the XML file to us at [email protected].

We'll add the new certificate to our SAML settings.

We'll either use the test account you shared during onboarding to test access or ask your DP to confirm they still have access.

We will let you know once the new certificate has been added and user access has been confirmed.

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